Plesk lets you create email accounts for each domain you host. Each email account comes with a mailbox, webmail access, and the ability to set up forwarding and auto-replies. This guide walks you through creating a new email account.

### Creating an Email Account

1. Log in to **Plesk**.
2. Go to **Mail**.
3. Click **Create Email Address**.
4. Fill in the required fields:
   - **Email address:** Type the part before the `@` sign (e.g., `info`). If you have multiple domains, select the domain from the dropdown.
   - **External email address:** Enter a recovery email address for password reset purposes.
   - **Password:** Set a strong password (at least 5 characters, mix of letters, numbers, and symbols).
   - **Mailbox:** Keep this checked to create a mailbox. Uncheck it only if you want to use this address as a **forwarder only**.
   - **Mailbox size:** Set the storage limit or use the default defined by your hosting plan.
5. Click **OK**.
6. The email address will appear in the list under **Mail**.

### Accessing Your Email

After creating an email account, you can access it in two ways:

- **Webmail:** Go to `https://webmail.yourdomain.com` and log in with the full email address and password.
- **Email client:** Configure an email client (Outlook, Thunderbird, Apple Mail) using the settings in the **Mail** section of Plesk.

### Email Client Settings (IMAP/SMTP)

- **Incoming server (IMAP):** `mail.yourdomain.com`, Port `993` (SSL) or `143` (non-SSL)
- **Outgoing server (SMTP):** `mail.yourdomain.com`, Port `465` (SSL) or `587` (STARTTLS)
- **Username:** Full email address (e.g., `info@yourdomain.com`)
- **Password:** The password you set when creating the email account

### Important Notes

- The number of email accounts you can create is limited by your hosting plan.
- If you enable **"Can be used to log in to Plesk"**, the email account holder can log in to the Plesk control panel.
- Mailbox size counts towards your subscription disk space. If the mailbox is full, new emails will not be delivered.

### Troubleshooting

**"Maximum number of mail accounts reached":**

- Contact your hosting provider to increase your email account limit or upgrade your plan.

**Cannot access webmail:**

- Ensure webmail is enabled for your domain: **Websites & Domains** → **Mail Settings** → **Webmail** is set to Roundcube.
- Try clearing your browser cache.

**Email client cannot connect:**

- Verify the mail server address is `mail.yourdomain.com`.
- Ensure SSL/TLS is enabled with the correct port numbers.
- Check that the username is the full email address, not just the part before the `@` sign.

### Related Guides

- [Enable mail on your domain first](/hc/help/en/articles/how-to-set-up-mail-for-your-domain-in-plesk)
- [Connect it in a mail client](/hc/help/en/articles/how-to-set-up-an-email-client-imap-smtp-with-plesk)
- [Or use webmail](/hc/help/en/articles/how-to-access-and-use-webmail-in-plesk)