DNS records tell the internet where to find your website, email, and other services. Plesk automatically creates the necessary DNS records when you add a domain, but you may need to add, modify, or remove records manually. This guide covers DNS record management in Plesk Obsidian.

### Accessing DNS Settings

1. Log in to **Plesk**.
2. Go to **Websites & Domains**.
3. Click the domain name you want to manage.
4. Go to **Hosting & DNS** →  **DNS**.
5. You will see a list of all DNS records for the domain.

### Common DNS Record Types

- **A Record:** Points a domain or subdomain to an IPv4 address (e.g., points `yourdomain.com` to `192.0.2.1`).
- **AAAA Record:** Points a domain or subdomain to an IPv6 address.
- **CNAME Record:** Aliases one domain to another (e.g., `www` pointing to `yourdomain.com`).
- **MX Record:** Specifies the mail server responsible for the domain.
- **TXT Record:** Used for SPF, DKIM, and domain verification.
- **NS Record:** Specifies the authoritative nameservers for the domain.
- **SRV Record:** Specifies the location of services like SIP or calendaring.

### Adding a DNS Record

1. In the **DNS** page, click **Add Record**.
2. Select the **record type** from the dropdown.
3. Fill in the required fields:
   - **Domain name:** The subdomain or record name (leave blank for the root domain).
   - **TTL:** Time to live — how long the record is cached (default: 3600 seconds). Lower values mean faster propagation but more DNS queries.
   - **IP address or target:** The value the record points to (IP address for A records, domain for CNAME, etc.).
4. Click **OK** to add the record.
5. Click **Update** to apply the changes.

### Modifying a DNS Record

1. In the DNS record list, click on the record you want to modify.
2. Edit the fields as needed.
3. Click **OK** and then **Update**.

### Removing a DNS Record

1. In the DNS record list, check the box next to the record you want to remove.
2. Click **Remove**.
3. Click **Update** to confirm.

### Important Notes

- DNS changes can take up to **48 hours** to propagate globally.
- Do not delete essential records (NS, A for root domain) unless you know what you are doing.
- Always verify DNS changes using a tool like `https://dnschecker.org` or `nslookup` in your terminal.
- If your domain DNS is managed by an external provider, changes in Plesk will not take effect unless the domain uses Plesk nameservers.

### Troubleshooting

**Website not loading after DNS changes:**

- Wait for DNS propagation (up to 48 hours). Check propagation status at `dnschecker.org`.
- Verify the A record points to the correct IP address.
- Clear your local DNS cache: run `ipconfig /flushdns` (Windows) or `sudo systemd-resolve --flush-caches` (Linux).

**Email not working after DNS changes:**

- Check that MX records are correctly configured and point to the right mail server.
- Verify SPF and DKIM TXT records are present.

**"DNS settings update failed":**

- Contact your hosting provider — DNS management may be restricted for your subscription.

### Related Guides

- [Add a CAA record](/hc/help/en/articles/how-to-add-a-caa-record-in-plesk)
- [Add an SRV record](/hc/help/en/articles/how-to-add-an-srv-record-in-plesk)
- [Remove a record](/hc/help/en/articles/how-to-remove-a-dns-record-in-plesk)