Plesk lets you create additional user accounts so team members, developers, or contractors can access specific parts of your hosting without full account access. Each user gets a username, password, and a **role** that controls their permissions.

### Creating a user role

1. Go to **Users** → **User Roles**.
2. Click **Create User Role**.
3. Name the role (e.g. `Developer`, `Content Manager`).
4. Set each permission to **Granted** or **Denied**.
5. Click **OK**.

Key permissions include: manage sites, manage databases, manage DNS, manage mail accounts, upload files, install applications, configure backups, and view statistics.

### Creating a user account

1. Go to **Users** → **User Accounts**.
2. Click **Create User Account**.
3. Fill in: **Contact name**, **Email address** (used as username by default), **User role**, **Access to subscriptions**, and **Password**.
4. Ensure **User is active** is checked.
5. Click **OK**.

Share the Plesk login URL (`https://yourdomain.com:8443`), username, and password with the user.

### Editing or suspending a user

- **Edit:** Go to **Users** → **User Accounts** → click the user's name → make changes → **OK**.
- **Suspend:** Click the user's name → **Change Settings** → uncheck **User is active** → **OK**. Suspended users cannot log in.
- **Reset password:** Click the user's name → **Change Settings** → **Show link** next to Password reset link → send the link to the user.

### Removing a user account

1. Go to **Users** → **User Accounts**.
2. Select the checkbox next to the account.
3. Click **Remove** → **Yes**.

You cannot remove your own primary account.

### Important notes

- Role permissions are limited by your hosting plan. If your provider disabled a feature, granting it in a role won't enable it.
- Changes to a role affect **all users** assigned to it immediately.
- Users with **Manage users and roles** permission can change their own role — only grant this to trusted users.
- Restrict **Access to subscriptions** to only what each user needs.

### Troubleshooting

- **User can't log in:** Check that **User is active** is enabled. Verify username and password. If activated by email, confirm they clicked the link.
- **User can't see features:** Check their role permissions under **User Roles**. If granted but still missing, the feature may be disabled at the subscription level.
- **Can't create more users:** Your hosting plan may have a limit. Contact your provider to check.

Need help? [Contact our support team](https://www.allanuxweb.com/submitticket.php).

### Related Guides

- [Change your own credentials](/hc/help/en/articles/how-to-change-your-plesk-password-and-profile-settings)
- [Install extensions](/hc/help/en/articles/how-to-install-plesk-extensions-as-a-customer)
- [Reseller-side users](/hc/help/en/articles/how-to-manage-additional-users-and-permissions-in-plesk)