Forgotten your Plesk login password? Here are several ways to reset it depending on your access level.

### Method 1: Change your password from inside Plesk

If you can still log in:

1. Click your **name** at the top-right corner.
2. Click **Edit Profile**.
3. Enter your current password in **Old Password**.
4. Enter and confirm your new password.
5. Click **OK**.

### Method 2: Use the "Forgot Password" link

1. Open your Plesk login page (`https://your-server-ip:8443`).
2. Click **Forgot your password?**
3. Enter your registered email address and click **Submit**.
4. Check your inbox for a reset link and follow it to set a new password.

**Note:** The link expires after 24 hours. Check spam if you don't see the email.

### Method 3: Ask your hosting provider

If you're a hosting customer, contact your provider to reset your password. With Allanux Web, [open a support ticket](https://www.allanuxweb.com/submitticket.php) and we'll reset it promptly.

### Method 4: Reset via SSH (server admins only)

1. Connect via **SSH** as **root**.
2. Run: `plesk bin admin --set-admin-password -passwd 'YourNewPassword'`
3. Log in with username `admin` and your new password.

### Method 5: Generate a one-time login link via SSH

1. Connect via **SSH** as **root**.
2. Run: `plesk login`
3. Copy the IP-based URL and open it in your browser.
4. Once inside, go to your profile and set a permanent password.

### Resetting a customer or reseller password (admins)

1. Go to **Customers** (or **Resellers**) in the sidebar.
2. Click the customer name → **Change Login Info**.
3. Set a new password or click **Show link** to send a reset link.

### Important notes

- Plesk panel, FTP/SSH, and email passwords are all **separate**.
- Your WHMCS client area password is also separate from Plesk.
- FTP/SSH passwords are changed under **Websites & Domains** → **Web Hosting Access**.

### Troubleshooting

- **Reset email not arriving:** Check spam. Verify the email matches your Plesk account. Contact your host if server email delivery is broken.
- **Invalid credentials after reset:** Clear browser cache. Passwords are case-sensitive. Use quotes around special characters in SSH commands.
- **Account locked:** Wait 10-15 minutes. Admins can check fail2ban under **Tools & Settings** → **IP Address Banning**.

### Related Guides

- [Change password & profile](/hc/help/en/articles/how-to-change-your-plesk-password-and-profile-settings)
- [Log in to Plesk](/hc/help/en/articles/how-to-log-in-to-plesk)
- [Dashboard overview](/hc/help/en/articles/plesk-dashboard-overview-and-navigation)